Solid Wood Custom Made Adult Stairs FAQ

Question 1.

Can the size of the staircase be customized beyond the listed options?


Custom Sizing Available

If you need a staircase size that isn’t shown in the standard list, don’t worry—custom dimensions are possible. Reach out with your specific measurements, and we’ll do our best to tailor an option that fits your space perfectly.



Question 2.

What materials and craftsmanship are used in the construction of the wooden staircase?


Construction & Materials

Each wooden staircase is carefully handcrafted from 3/4” maple plywood, chosen for its combination of strength, durability, and a naturally attractive grain. This attention to both material quality and expert construction ensures impressive stability, supporting up to 500 lbs with ease. So whether you’re heading up to your loft bed or bunk, you can count on a staircase that’s built to last and designed to complement your space.



Question 3.

How does the wooden staircase improve safety and ease of access for raised beds or elevated platforms?


Wooden Staircase: Enhanced Safety & Ease of Access

Climbing to the top of a raised bed or elevated platform is a whole lot simpler—and safer—when you have a robust wooden staircase beneath your feet. Constructed from durable 3/4" maple plywood, this staircase provides a stable and reliable way up, supporting up to 500 lbs at once. It's not just about getting from A to B; it's about doing it confidently, whether you’re heading up to a lofted bed, reaching storage in a tall garage, or accessing any higher ground in your space.

Customizable Handrails for Added Security

For those looking to level up on safety, adding a handrail is a game-changer. Choose between a sleek aluminum rail for a modern edge or a classic wooden version for a more traditional touch. Each handrail installs easily and can be placed on whichever side of the staircase you prefer—just leave a note at checkout. This little addition offers significant peace of mind, providing a sturdy grip as you ascend or descend.

In short, these staircases take the stress—and potential danger—out of navigating elevated furniture, so you can focus on enjoying your space, not worrying about the next step.



Question 4.

What are the dimensions of the different staircase size options?


Staircase Dimensions

Looking for the right fit? Our wooden staircases come in two standard sizes to suit different bed heights:

  • For 8-foot or 9-foot beds: The staircase measures 60 inches in length, 21 inches in width, and 48 inches in height (four steps).
  • For 10-foot beds: This option is also 60 inches long and 21 inches wide, but stands taller at 60 inches high (five steps).

If you require a different size, just let us know—we’re happy to help customize a solution for your space.



Question 5.

How are the storage cubbies in the staircase designed and accessed?


Storage Cubbies: Smart Design, Easy Access

The staircase features thoughtfully built-in storage cubbies beneath each step, blending practicality with style. These open compartments are accessible from both the front and side, making it a breeze to organize essentials, display books, or showcase your favorite LEGO collection. With accessibility from two directions, keeping your space tidy—and adding a personal touch—has never been easier.



Question 6.

Does the wooden staircase include built-in storage options?


Built-in Storage with Every Step

Yes, our Wooden Staircase features thoughtfully integrated storage options. Beneath each step, you’ll find open cubby spaces—ideal for stowing books, bins, shoes, or showcasing a few plants and personal favorites. Each compartment is accessible from either side, offering flexible organization and effortless access for your daily essentials or decorative accents.



Question 7.

How easy is it to assemble the wooden staircase, and are any tools required?


Yes, just a screw gun. We provide the hardware.



Question 8.

What color and finish options are available for the wooden staircase?


Color and Finish Options for the Wooden Staircase

The wooden staircase can be customized to suit your style. Colors are listed in the chart below.



Question 9.

What is the weight capacity of the wooden staircase?


Staircase Weight Capacity

If you’re wondering how much weight the wooden staircase can handle, rest assured: it’s engineered to support up to 300 pounds at once. This means that it’s sturdy enough for most adults to use comfortably and safely when climbing up to or down from your loft or bunk setup. The thoughtful construction, using 3/4” maple plywood, provides confidence and durability whether you’re accessing the top bunk or simply appreciate solid craftsmanship in your furniture.



Question 10.

Are handrails available for the staircase, and what styles can be chosen?


Handrail Options

Looking to enhance the safety of your Wooden Staircase? Handrails are available and can be tailored to your preferences. You can choose between a sleek aluminum handrail for a modern industrial vibe or opt for a classic wooden style that complements traditional interiors.

When ordering, simply let us know if you’d like the handrail installed on the left or right side of your staircase—just mention your preference in the Notes section at checkout.



Question 11.

What accessories are available to complement a wooden staircase for loft or bunk beds?


Accessories for Your Staircase

Enhance your wooden staircase with handrail options designed for both style and safety. Choose between a sleek aluminum handrail for a modern, industrial vibe, or opt for the warmth of a traditional wooden handrail to match classic interiors.

Both styles are easy to install and offer sturdy support—ideal for loft or bunk beds. Simply let us know if you'd like your handrail on the left or right side when you place your order, and we’ll take care of the rest.



Question 12.

How is the staircase packaged and shipped?


Shipping & Packaging Details

Our staircases are carefully packaged to ensure they arrive safely and in excellent condition. Each staircase is typically divided into three separate boxes, making the components easier to handle on delivery day. If you've included additional accessories with your order—say, a rail or hardware kit—these may come in extra boxes as well.

We ship to the 48 contiguous United States at no additional charge, and also offer service to Alaska, Hawaii, Puerto Rico, and Canada for a supplemental fee. If your location falls into an area with unusually high shipping costs, we'll reach out prior to shipment with details and options—rest assured, you’ll always have the choice to continue or cancel your order.

Because every wooden staircase is custom built to your specifications, there’s a standard lead time of about ten weeks from order to delivery. Once your staircase ships, you’ll receive tracking details so you can keep an eye on its progress right up to your doorstep.



Question 13.

How long is the expected lead time from order to delivery?


Lead Time for Wooden Staircases

If you're wondering about timing, please note that our wooden staircases are crafted to order. Currently, you can expect your staircase to be delivered about 2 weeks after placing your order, reflecting both our attention to detail and high demand.



Question 14.

How do you specify which side to install the handrail on?


How to Specify Handrail Placement

When adding a staircase with your order, you can let us know which side you'd like the handrail installed on—left or right—by simply jotting your preference in the Notes section during checkout. Just mention "handrail on left" or "handrail on right," and we’ll make sure it's built to suit your needs.



Question 15.

Can customers request color samples before purchasing the staircase?


Requesting Color Samples

Not sure which painted finish is the best fit for your space? Good news: you can request complimentary color samples of our wooden staircases before making a final decision. Simply reach out to us, and we’ll send a sample of every available finish—so you can compare in person and find the perfect match for your home.



Question 16.

For what other purposes or environments can the wooden staircase be used besides beds?


Other Uses for the Wooden Staircase

Not just for beds, these versatile wooden staircases are perfect for reaching storage in rooms with high ceilings, stepping up to lofted bookshelves, tackling tall closets, or giving you easy access to elevated platforms in garages and workshops. Whether you’re organizing the attic, stowing away off-season gear above your Elfa shelving, or need a boost in the playroom to reach those LEGO bins way up top, these stairs are a smart, sturdy companion for any space where “just out of reach” is part of your day.



Question 17.

What are the shipping and delivery policies for the staircase, including options for locations outside the contiguous United States?


Shipping & Delivery Details

We’re pleased to offer complimentary shipping within the 48 contiguous United States—no extra hoops, no hidden fees. If you’re ordering from Alaska, Hawaii, Puerto Rico, or Canada, don’t fret—we still ship there, though additional charges may apply depending on your location. To get a quick, friendly shipping quote for these areas, just reach out to us.

In some rare cases, if your location turns shipping into a logistics adventure worthy of a reality TV show (think remote mountain cabins or zip codes with challenging access), we may need to request an additional shipping fee. Rest assured, we’ll notify you in advance and you’ll have the chance to review or cancel your order for a full refund—no surprises, no pressure.

Due to demand, as well as the custom-built nature of each Wooden Staircase, please allow for a standard lead time of about 10 weeks from the date your order is placed until it arrives at your doorstep.

For delivery, your staircase will typically come securely packed in three boxes—though if you’ve added accessories to your order, you might see a few extra packages on delivery day.



Question 18.

Is the staircase made in the USA?


Proudly Made in the USA

Looking for craftsmanship you can trust? Rest assured—the staircase is manufactured right here in the United States. Each unit is built with quality materials and attention to detail, supporting American jobs and ensuring lasting durability.





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